Harald Nendza
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(763) 537-2010 |
· Extensive experience integrating, testing, automating the testing of software and hardware products. Experienced with Visual Studio.NET/TeamSystem, Segue SilkTest International, Mercury WinRunner, Rational TestManager & Robot with the use of Microsoft Office Suite and Visual Basic for Applications coding to accomplish testing tasks efficiently.
· Applications support specialist for Microsoft Office Suite (Word, Excel, VBA, PowerPoint and Access). Experienced with Microsoft Visual SourceSafe, Perforce and Rational ClearQuest software configuration management tools.
· Network support specialist on LAN/WAN's populated with Windows 2000, 2003, XP, 98/ME, NT workstations and servers, Novell servers, OS/2 Warp, IBM OS390, AS/400's as well as assorted process and building control systems.
· Experienced with 100BaseT, TCP/IP, Internet protocols, Novell and Microsoft networks, UNIX, NFS Servers and clients, network troubleshooting and management, security and computer virus identification and prevention procedures.
· Hardware background in component and board level repair, microprocessors, microcomputers, high-speed serial communications and high-speed Data Acquisition. Expert in troubleshooting hardware and software interface problems.
· Software background in assembly, C, C++, Visual Basic, REXX, Pascal, ada, HTML, XML and JavaScript. Emphasis on debugging applications, device drivers and specialized diagnostics to identify 'tough dog' problems.
· Accomplished team player with the ability to operate independently when required.
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Sergeant/Spec 5
PROFESSIONAL EXPERIENCE
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ASI DataMyte, INC |
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| October 2003 – July 2008 |
Software Quality Assurance Engineer
Testing real-time Statistical Process Control software suites, Database connectivity and device drivers on Windows platforms.
· Planned, created and executed automated and manual tests on the ASI DataMyte Applied Stats, Analyst and Enterprise Monitor suite of software under multiple languages on Windows XP, 2000, 2003 Server, NT, 98SE and Citrix platforms.
· Created automated testing library utilizing SilkTest, Excel and Word VBA for testing localized versions of ASI software.
· Design and code VBA testing utilities for DataBase Tools application testing with SQL, Oracle and SyBase databases.
· Performed device driver testing of Solartron Orbit Network Measurement systems consisting of analog and digital gauges. Database data verification for Microsoft SQL Server and Oracle (using Oracle and DataDirect drivers).
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Assist software developers with code-level
testing of device drivers for SQL and Oracle databases, Solartron Orbit networked
analog/digital data acquisition interfaces and various other software only
drivers in a debug environment.
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ROXIO, INC |
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| February 2002 – September 2003 |
Software Quality Assurance Engineer
Test consumer oriented software on NT,
· Write and execute test plans for manual and automated testing of the GoBack API. Create Visual Basic and Microsoft C++ programs to exercise each of the API functions.
· Design framework for the automated testing of AudioCentral applications suite using Segue SilkTest International.
· Design, write, document and maintain SilkTest common code libraries that were used for all test automation projects.
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Maintain close working relationship with
software developers to ensure that changes or additions to specifications will
be included into the test plans. This enabled full coverage testing to begin at
the earliest possible moment.
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Cyberoptics, Inc |
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| November 1999 – April 2001 |
Senior Software Test Engineer
Write and execute test plans to test Windows NT and UNIX (QNX) applications software on CyberOptics hardware platforms.
· Automated testing processes using WinRunner, Microsoft Excel, Word and Access Visual Basic Scripts.
· Test 3d party software with CyberOptics software and hardware systems. Develop Factory Automation testing processes.
· Evaluated software compatibility with SECSIM factory automation and SPC (statistical process control) software.
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Investigated and resolved customer and field
service reported test systems, computer and software problems.
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AgriBank, FCB |
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| April 1996 – November 1999 |
Technical Analyst
Technical expert and focal point for projects involving hardware, software, LAN/WAN connectivity and process automation.
· Develop and execute test plans to verify applications will function effectively in the AgriBank LAN/WAN environment.
· Designed processes to provided network systems status information each morning to over 400 users across 10 states using software automation. Create scripts to generate customer satisfaction surveys in Microsoft Word, Access and Excel.
· Evaluate and put into production first AgriBank technical resource web site and web based group collaboration software. Technical resource for evaluating and providing solutions for corporate web site enhancements.
· Administrator and maintainer of corporate 24x7 Voice Response System. Implemented daily systems activity reporting.
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Carlson Companies - Marketing |
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| February 1996 – April 1996 |
Senior Systems Administrator (contractor for CIBER)
Administration and support of the Microsoft 800 Call Center. Support Windows 98, NT workstations, NT and SQL servers.
· Automated the nightly backup and replication process for SQL servers with REXX, perl and VisualBasic scripts.
· Designed and implement report generation and distribution processes that eliminated late report charges from Microsoft.
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Diametrics Medical, Inc. |
Roseville, MN |
| October 1994 – December 1995 |
Network
Support Specialist
Provide all necessary network, desktop and applications
support for users of DOS, Windows 95/NT and OS/2 computer systems.
· Applied hardware and software expertise to enable various computer based measuring devices to transfer data directly to network data storage for company wide access. Provided configuration and setup support for software testing department.
· Developed automation procedures to speed up entry of chip process data into the statistical quality control system (SPC).
· Directed Windows NT server and workstation testing to ensure trouble free integration into the corporate network.
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MTS SYSTEMS CORPORATION |
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Senior Technical Support Engineer |
1987 – July 1994 |
Extensive experience installing, troubleshooting, servicing and providing training on state of the art computerized instrumentation test systems. Supported worldwide customer and field service teams with training and development of troubleshooting aids.
· Called upon for beta and first release testing of applications software to uncover last minute bugs or installation problems. Developed workarounds or fixes as part of the testing and installation procedures.
· Resident Expert on DEC PDP/VAX, networks, Windows, OS/2, modem setup, SCSI devices, tape backups, system configurations. Identified causes and provided workarounds or fixes for RT11 RealTime, Windows and OS/2 problems.
· Managed technical support network of servers, X-Terminals, PCs, terminal servers, FAX/modems and printers.
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Provided hands on technical support and training
for NASA, Boeing, MIT, Texas A&M and various other
large testing facilities in the
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Senior Service Engineer IV |
1986 – 1987 |
Provided advanced computer systems troubleshooting and repair training to international customers and Field Service Engineers.
· Developed hardware and software for remote diagnostics, monitoring and control of DEC and PC based testing systems.
· Debugged custom interface boards, embedded controllers and firmware using logic and spectrum analyzers.
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Field Service Engineer I, II & III |
February
1978 – 1986 |
Provided engineering and
technical support for worldwide customer base and Field Service Engineers.
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Extensive experience installing and servicing
advanced testing systems such as earthquake simulators, aircraft structural
test systems and medical implant test systems. Extensive foreign travels for
troubleshooting and customer training.
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EDUCATION |
Northwestern
Electronics Institute - Associates Degree in Computer Technology
Benchmark Computer Systems, Inc. B-Tree Verification Systems, Inc.
Selected Novell CNA/CNE and Microsoft MCSE courses Automated Testing procedures and esVS training
Basic requirements courses [math, physics,
writing] C/C++ programming
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Advanced C and C++ |
Windows for
Programmers |
Intranet development |
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LABView Programming |
UNIX Systems
Management |
Systems Performance
Management |
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Coping with Difficult people |
Customer Support Topics |
Good Manufacturing Practices |
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